When you are shopping on our shop, you are automatically accepting our terms & conditions.
We accept PayPal payments and credit card payments through PayPal as well.
I will send you an email after your order has been received and your payment confirmed.
Your order will be dispatched within 2-3 weeks from the time you place your order and payment (production time) or in a shorter period if you got previous confirmation from the shop. Otherwise, those headpieces labelled as “ready to ship” are regularly shipped between 3-7 days after the payment has completed.
We ship our items using the Spain Correos mail service registered Internacional letter. This service includes a tracking number (it will be sent an e-mail notification) allowing you to check the status of your order. Delivery takes about 2-4 weeks. Also you can choose DHL mail 5-7 days (not including the day of delivery, delays in customs processes, force majeure, special events and holidays abroad). Note, occasionally a package may take longer than expected.
Currently delivery by registered airmail may suffer delays impacted by the coronavirus pandemic.
Different countries may have different customs rules. Once the item has been shipped and accepted by the mail service we can not be responsible for any shipping delays.We are responsible only for fulfilling time of elaboration and deposit of product to the delivery services in the time.
Please, kindly contact us as soon as possible,if you do not receive product within 30 days, so this can be solved ASAP with the postal service.
We do not provide replacement of lost orders submitted with incorrect delivery information (provided by the client).
We don’t add taxes, VAT, or other hidden charges, except for buyers from the European Union, the price will have VAT 21% included. For clients from other countries you pay us the price shown on our website, i.e. goods subtotal + shipping cost. Kindly consider that you are responsible for the payment of whatever applicable taxes within your correspondent countries.
Refunds and exchanges
Returns of pieces already sold are not accepted because they are specially made upon your order. Choose carefully the item that you wish and that meets all your expectations before pay for it and do not hesitate in contact us if you need some advice or additional information.